Batery Privacy Policy

Batery collects personal data that users provide directly during registration, account verification, and use of the platform’s services. This includes, but is not limited to, full name, date of birth, email address, phone number, residential address, and payment information.

Why Personal Data Is Collected

Personal information is gathered for the following purposes:

• To verify user identity and comply with Know Your Customer (KYC) requirements;
• To process financial transactions securely;
• To deliver and maintain account services;
• To fulfil legal and regulatory obligations;
• To detect and prevent fraudulent activity.

Protection Measures

Batery applies technical and organisational safeguards to protect personal data against unauthorised access, loss, or misuse. These measures include:

• Encryption of sensitive data during transmission and storage;
• Restricted access controls for internal personnel;
• Regular security assessments and system monitoring;
• Secure data storage infrastructure.

User Rights

Users have the following rights in relation to their personal data:

• The right to access information held about them;
• The right to request correction of inaccurate data;
• The right to request deletion of personal data, subject to legal retention obligations.

Compliance with Indian Law

Batery processes personal data in a manner consistent with applicable Indian legislation, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. All data handling procedures are designed to meet the standards established under these frameworks.

Personal data collected by Batery is used exclusively for lawful, defined, and transparent purposes. The platform does not process user information beyond what is necessary for the purposes outlined below.

Purposes of Data Processing

• Account Services: Personal information is used to create, manage, and maintain user accounts, including identity verification and account security;
• Transactions: Financial data is processed to facilitate deposits, withdrawals, and related payment operations;
• Service Improvement: Aggregated and anonymised usage data is analysed to enhance platform functionality and user experience;
• Marketing Communications: Where users have provided explicit consent, personal data may be used to send relevant promotional updates and service notifications;
• Analytics: Behavioural and technical data is used to understand how users interact with the platform, informing ongoing development;
• Regulatory Compliance: Personal data is processed as required to meet anti-money laundering (AML), responsible gambling, and other legal obligations.

All processing activities are carried out on a lawful basis, including user consent, contractual necessity, and compliance with legal obligations. Batery does not sell personal data to third parties for commercial gain.

Users of the Batery platform have the right to access, update, and request deletion of their personal data at any time, subject to applicable legal requirements.

Accessing Personal Data

Users may submit a formal request to access the personal information held on their account. Upon verification of identity, Batery will provide a copy of the relevant data within a reasonable timeframe.

Correcting Personal Data

If any personal information held by Batery is found to be inaccurate or outdated, users may request a correction. Batery will process such requests promptly, provided that the requested changes do not conflict with identity verification records or legal obligations.

Deleting Personal Data

Users may request the deletion of their personal data. Batery will fulfil such requests where there is no overriding legal requirement to retain the information. Certain data may be kept for a defined period to comply with financial regulations and anti-money laundering requirements.

Consent to Security and Payment Processing

By using the Batery platform, users acknowledge and consent to the following:

• Security checks may be conducted on personal and financial data as part of identity verification and fraud prevention procedures;
• Payment data may be processed by authorised third-party payment service providers operating under applicable data protection standards.

Age Verification Limitations

Batery employs reasonable measures to verify the age of its users during the registration and KYC process. However, the platform cannot independently confirm a user’s age without the submission of valid identification documents. Users are required to provide accurate age-related information when creating an account.

Handling of a Minor’s Data

In the event that a parent or legal guardian identifies that their child has registered on the platform and provided personal data, they may submit a formal written request for the deletion of that information. Upon verification of the claim, Batery will promptly remove all personal data associated with the minor’s account and close the account in question.

Batery does not knowingly collect or retain personal information from individuals under the age of 18.

As part of its operational structure, Batery may work with partners, service providers, and affiliates located in countries outside of India. In such cases, personal data may be transferred to and processed in jurisdictions where these third parties operate.

Basis for International Transfers

By registering an account and using the Batery platform, users provide their informed consent to the transfer and processing of their personal data in other countries. This consent forms the lawful basis for any such international data transfers.

Confidentiality Standards

Batery ensures that all partners and third-party processors who receive personal data are contractually obligated to maintain appropriate confidentiality and data protection standards. These obligations are designed to provide a level of protection consistent with the requirements applicable in India.

Batery does not transfer personal data to international parties for purposes beyond those described in this policy.

This Privacy Policy constitutes a legal document that defines the rights and obligations of Batery and its users in relation to the collection, processing, and protection of personal data.

Scope and Application

A legal disclaimer, where applicable, may alter the scope, interpretation, or practical effect of specific provisions outlined in this policy. Users should be aware that such modifications, when present, form part of the binding terms that govern the use of personal data on the platform.

Acceptance of This Policy

This policy becomes legally binding upon the user at the moment of acceptance, which may occur through any of the following actions:

• Signing a registration form or agreement that references this policy;
• Actively accepting the policy via a digital confirmation mechanism;
• Accessing or continuing to use the Batery platform after the policy has been made available.

Users who do not agree with the terms of this policy should discontinue use of the platform and contact the support team to request account closure.

Cookies are small text files that are placed on a user’s device when they visit a website. These files store limited information about the user’s session and preferences, enabling the website to recognise returning visitors and improve their experience.

How Batery Uses Cookies

The platform uses cookies for the following purposes:

• Statistical Analysis: To collect aggregated data on how users interact with the website, helping to identify areas for improvement;
• Behavioural Analysis: To understand navigation patterns and user preferences across different sections of the platform;
• Personalisation: To remember user settings and display content relevant to individual preferences;
• Service Improvement: To test new features and measure the effectiveness of updates to the platform.

Cookie Retention

Cookies placed by the Batery platform are retained for a period of up to one year from the date of placement, unless deleted by the user prior to that date.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. However, disabling certain cookies may affect the functionality and performance of the platform.

Access to and use of the Batery platform constitutes full and unconditional acceptance of the terms set out in this Privacy Policy. Users are advised to review this document before creating an account or using any of the platform’s services.

Current Version

The version of this Privacy Policy currently published on the Batery website supersedes all previous versions. In the event of any discrepancy between an older version of this document and the current one, the terms of the current version shall prevail.

Batery reserves the right to update or amend this policy at any time. Users will be notified of material changes through the website or via registered contact details. Continued use of the platform following any such update constitutes acceptance of the revised policy.

In certain circumstances, Batery may share personal data with third parties. Such sharing is limited to situations where it is legally required, operationally necessary, or agreed upon with the user’s prior knowledge.

Grounds for Sharing Personal Data

Personal information may be disclosed to third parties in the following circumstances:

• Legal Requirements: When disclosure is required by law, court order, or regulatory authority;
• Dispute Resolution: When necessary to investigate, prevent, or respond to disputes, fraud, or security incidents;
• Contractual Agreements: When third-party service providers require access to user data in order to deliver contracted services on behalf of the platform.

Transparency on Third-Party Recipients

Where a list of third-party recipients is published on the Batery website, users are encouraged to review it. In cases where specific parties are not listed, users will be informed of the purpose and scope of any data sharing prior to or at the time of disclosure.

Consent

By registering and using the platform, users provide their consent to the processing of personal data by authorised third parties in the manner described above. Users who wish to withdraw consent or obtain further information about specific data sharing arrangements may contact the platform’s support team.

The Batery website may contain links to third-party websites for informational or operational purposes. These external sites operate independently and maintain their own privacy policies and data handling practices.

Batery’s Responsibility

Batery holds no responsibility for the privacy practices, data collection methods, or content of any external website that may be accessed through a link on the platform. The inclusion of a link does not imply endorsement of the linked site or its privacy standards.

User Caution

Users are advised to exercise caution when navigating away from the Batery platform to any external website. Before submitting personal information on a third-party site, users should review the relevant privacy policy of that site to understand how their data will be handled.