Responsible Gaming

Every form of gambling involves the risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely. Responsible gambling starts with accepting this fact before placing any bet.

Batery supports players in maintaining healthy boundaries through a set of clear principles:

• Set a fixed budget before playing and treat it as a non-negotiable limit;
• View gambling as entertainment, not as a source of income;
• Only play with funds that can be afforded to lose;
• Take regular breaks to avoid prolonged or impulsive sessions;
• Use the platform’s deposit and session limit tools to stay within personal boundaries;
• Keep track of time and money spent during each session;
• Avoid gambling under emotional distress, including stress, anxiety, or depression;
• Never chase losses by increasing bets after a losing streak;
• Maintain balance between gambling and other daily activities;
• Reach out for support if gambling begins to feel unmanageable.

Gambling addiction is a serious condition that can develop gradually and affect financial stability, relationships, and mental health. Identifying the warning signs early is an important step toward seeking appropriate help.

The following indicators may suggest a gambling problem:

• Spending more money on betting than originally planned;
• Feeling a persistent urge to gamble even when experiencing financial difficulties;
• Attempting to recover previous losses by placing additional bets;
• Neglecting work, studies, or personal responsibilities due to gambling activity;
• Borrowing money or selling personal belongings to fund gambling;
• Feeling restless, irritable, or anxious when not gambling;
• Being dishonest with family or friends about the extent of gambling activity;
• Continued gambling despite knowing it is causing personal or financial harm;
• Using gambling as a way to escape negative emotions or difficult circumstances;
• Repeated unsuccessful attempts to reduce or stop gambling.

Recognizing a problem is the first step. Taking action is the next. Batery provides tools and guidance to help users regain control of their gambling habits.

The following recommendations can support healthier gambling behavior:

• Use the self-exclusion feature available on the platform to temporarily or permanently restrict access to gambling;
• Set deposit limits to control the total amount of funds loaded into the account;
• Activate session time limits to prevent extended periods of uninterrupted play;
• Take advantage of cooling-off periods to step away from gambling without permanently closing the account;
• Keep a personal record of gambling activity, including time spent and amounts wagered;
• Avoid accessing gambling platforms during emotionally vulnerable moments;
• Speak openly with a trusted person about gambling habits and concerns;
• Seek professional counseling from a licensed therapist who specializes in behavioral addiction;
• Contact the Batery support team to request account restrictions or additional protective measures;
• Engage in alternative activities that provide stress relief and social connection outside of gambling.

Several organizations in India and internationally offer confidential support for individuals affected by gambling addiction. Reaching out to a professional service can provide structured guidance and long-term recovery assistance.

The following resources are available to players:

• iCall (India): A psychological counseling helpline operated by the Tata Institute of Social Sciences, reachable at icallhelpline.org;
• Vandrevala Foundation Helpline: A 24/7 mental health support service available in India at 1860-2662-345;
• Gambling Therapy: An international online support service offering forums, live chat, and self-help tools for problem gambling, available at gamblingtherapy.org;
• Gamblers Anonymous India: A fellowship-based support program for individuals seeking recovery from compulsive gambling, accessible at gamblersanonymous.org;
• Snehi Foundation (India): A non-profit organization providing emotional support and mental health assistance, reachable at 044-24640050;
• National Mental Health Helpline (Kiran, India): A government-supported mental health rehabilitation service available 24/7 at 1800-599-0019.

Users who are concerned about their gambling habits or need assistance with responsible gaming tools can contact the Batery support team directly. The team is available to help set account restrictions, provide information about protective features, or direct users to appropriate external resources.

The following contact options are available:

• Live Chat: Available directly on the Batery website for immediate assistance;
• Email Support: Users can submit a detailed request to the official Batery support email address listed on the platform;
• Help Center: A dedicated section on the Batery website contains guidance on responsible gaming tools, account limits, and self-exclusion procedures.